Acceptable use policy

Overview

This store provides software, hosting, SMTP, VPN and configuration services for legitimate email and infrastructure work. By ordering, you agree to use every product only for lawful purposes and only on domains, servers and accounts you own or are authorised to use.

Prohibited uses

The following are not allowed, on any product or service:

• Unsolicited bulk email, spam, purchased or scraped lists, or sending without documented consent.
• Phishing, spoofing, impersonation, malware, ransomware, fraud or deceptive mail.
• Accessing, buying or selling mailboxes, servers, cPanel accounts, VPNs or credentials you do not own or administer.
• Harassment, threats, illegal content, or violating sanctions and export controls.
• Using VPN, SMTP, VPS or cPanel services to attack, scan, scrape at scale, host abuse or evade lawful restrictions.
• Reselling, sharing or subletting access unless your order explicitly allows it.
• Buying, selling, reselling or using mailing lists or marketing databases without a lawful basis and the required consents.
• Ignoring provider policies, rate limits, abuse reports or unsubscribe requests.

Data and marketing lists

Any email list, database or record set sold here must be lawfully sourced and permission-based. Do not use it for spam, purchased or scraped lists, or outreach where consent is required and absent. Buyers may not resell, publish or redistribute the data, must keep records of consent, honour opt-outs and suppression lists, and comply with GDPR, CAN-SPAM, PECR and applicable local law. We may ask for proof of a lawful basis and refuse or suspend data sales where abuse is suspected.

Your responsibilities

You are responsible for the content you send and for the systems you run. Keep records of consent, honour unsubscribe requests, use SPF, DKIM and DMARC, secure your credentials, and change any temporary password we issue on first login. You must comply with the laws that apply to you, including anti-spam and privacy rules such as CAN-SPAM, GDPR and PECR.

Enforcement

We may suspend or terminate any account, server or service that generates abuse complaints, violates this policy or creates a security or legal risk. Suspended services are not refunded where the suspension results from a breach of this policy. We may report serious abuse to the relevant provider or authority.

Report abuse

If you believe a customer of this store is using our products for abuse, contact us immediately through the Telegram support link or the support email on the contact page. Include the domain, order code and evidence where possible.

Changes

We may update this policy as the store and its services change. The current version always applies to new orders.